Customer-First Policy

Return & Refund Policy

We want you to be completely satisfied with your purchase. Here's everything you need to know about our return and refund process.

30

Days to Return

From the date of delivery

📦

Easy Process

Simple return steps

Quick Inspection

Fast processing time

10

Business Days

For refund processing

📋

Return Eligibility

You have 30 days after receiving your item to request a return.

  • Same condition as received
  • Unworn or unused
  • With original tags
  • In original packaging
  • Receipt or proof of purchase
🔄

How to Return

Follow these simple steps to initiate your return:

  • Contact us at support@scholare.in
  • Provide order details
  • Receive return shipping label
  • Send item to our address
  • Track return status
⚠️

Non-Returnable Items

Certain items cannot be returned:

  • Perishable goods
  • Custom/personalized items
  • Personal care products
  • Hazardous materials
  • Sale items & gift cards
💰

Refund Process

Once we receive and inspect your return:

  • Notification sent immediately
  • Refund approved/rejected update
  • Original payment method credited
  • Processing within 10 business days
  • Bank posting may take extra time
🔍

Damaged or Wrong Items?

Please inspect your order upon delivery. If you receive a defective, damaged, or wrong item, contact us immediately with photos. We'll evaluate the issue and make it right quickly.

🇪🇺

European Union 14-Day Cooling Off Period

For EU customers, you have the right to cancel or return your order within 14 days for any reason and without justification. Same conditions apply as stated above.

🔁

Want to Exchange?

The fastest way to get what you want is to return the item you have. Once the return is accepted, make a separate purchase for the new item.

Need Help?

Have questions about your return? Our support team is here to help you.

📍 Return Address

Office No 10, Ganeshwadi, Near BP Petrol Pump,
Goregaon East, Thane – 400090,
Maharashtra, India